Why Buy From Us?

OUR COMMITMENT TO YOU!

At ProlineRangeHoods.com  100% Customer satisfaction is our goal.  Since 2004 we have been offering the best Price, Service and Quality Range Hoods available.  We are proud of our success.

Our dedicated customer support team will do their best to ensure that happens. If you have any questions or comments, please contact us toll free Monday-Friday 8:30am-5:00pm MST at 1-877-901-5530 or email to support@prolinerangehoods.com

100% SATISFACTION GUARANTEE!

Your satisfaction is our goal. We understand some customers have hesitations about online shopping. We are confident in our product quality and delivery, so we offer a 14 day 100% Money Back Guarantee.  If you purchase a Range Hood that has our 100% Money Back Guarantee and are not completely satisfied with our product, please notify us within 14 days of receipt and we will repair, replace or provide a full refund of your purchase price.  (Please see details of the guarantee below).  We do everything we can to make ordering online simple, risk-free and safe for our valued customers.

100% Money Back Guarantee details

Upon receipt of your purchase please thoroughly inspect and test the item.  Plug it in, turn it on and run through all of the features, speeds and lights.  This helps both of us, as sometimes damage happens in shipping that is not readily visible from the packaging.  Please be aware that it is the customer’s responsibility to inspect packages thoroughly and test all items immediately upon receiving your order. Notify PROLINE support team within 14 days if there is a problem or any shipping damage has occurred.

Please do not accept any package if there is visible damage.

For a more detailed explanation on returns, exchanges and how to receive a refund, please refer to the appropriate topic listed here.

While we will always try our best to make every customer 100% satisfied, we cannot be liable for missing, damaged, incorrect orders or parts after 30 days from date of delivery.

Still not sure about which hood to buy?

Check out our helpful range hood FAQ articles

by clicking here.

OUR 100% SATISFACTION GUARANTEE

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