Be sure to inspect your hood before the 14-day return window passes. If your range hood is not turning on, you need to check a few things.

• Look inside the hood and double-check that there are no loose wires. Sometimes they can come loose during shipping.
• Inspect the circuit board for damage.
• Make sure that your hood is plugged in all the way. Try a couple of different outlets in your home if needed.

If you’ve checked these things out but your hood is still not turning on, call our customer service team at (877) 901-5530. We’ll help you troubleshoot your hood if it’s not turning on.

We are happy to help you with any questions or concerns you may have. Please create a ticket, email us at support@prolinerangehoods.com or call our support line at (877) 901-5530 to talk to a live representative.

Or check out the article below to further troubleshoot your range hood.

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