We purchased a Proline stainless range hood for our kitchen. It looks great and vents so much better than our old hood. It arrived well packed, on time -- ready to be installed. We were working on a strict budget and we feel that we received a great product -- and stayed spot on with the budget. We received great customer service when we called before for general info and after the purchase to get information about installation tips. Proline really helped us with this project and we are very grateful for making this a smooth transaction. We have had the range hood for over a year and it works perfectly.
Purchase a hood from proline in 2010 it is a great looking hood and has exceeded my expectations in quality. I had one issue which was very minor after 8 years of every day use customer service was excellent and very helpful took care of my problem right over the phone. I would recommend Proline Range Hoods for anyone who is seeking a quality product. and great customer service. Thanks Proline.
Proline was professional from the very first second of speaking to them. Their staff was extremely knowledgeable of the product. I was extremely impressed with their customer service and the amount of time they took with me to make sure I chose the right product. I would recommend Proline again and again, Without a doubt you can't go wrong! They have a wide variety of products to choose from. I would highly recommend this company!
ProLine Range Hoods has earned our high satisfaction for their service. Although our range hood was back ordered, which we understood when we placed the order, Proline made every effort to remain in communication as to its shipment date.Further, when the range hood became available while we were on vacation, Proline delayed shipment until our return. Clearly, excellent customer service was provided. This service combined with our wonderful range hood has left us highly satisfied with our on-line buying experience with the company.
I purchased my Proline range hood a couple of years ago and it has performed great. There has never been a problem with the hood. Shipping was free and it arrived on time and undamaged. The hood was protected during shipping by styrofoam packing and protective film covering on the stainless steel. Customer service is great. Phone call was answered quickly and emails were responded to promptly. I would buy from them again.
I was skeptical about buying a range hood from the internet. Then I read up on Proline and saw that they seemed like they were decent and reasonable. When I got my range hood delivered I was blown away. What I received exceeded my expectations by far!! I am absolutely thrilled with my range hood and could not be happier. The buying process was wonderful as these folks are committed to providing excellent customer service. I would recommend the company to anyone and everyone in the market to buy a hood.
I cook a lot of Chinese food using a flat bottom wok on our 30" free standing electric range. After researching for a while I discovered the Proline Range Hoods; I was impressed with their product selection, detailed specifications and the fact that some of their top of the line range hoods are made in the USA. After some deliberation I settled on just replacing the existing cheap range hood with a proline model. Unboxing the unit was very rewarding as the weight, look and feel exposed the high quality of the product, the close to $ 400 I paid for the unit was a good investment. Working with Proline before and after my purchase was a very pleasant experience. I will buy from them again and have referred them to several friends and family.
If we can't make the best Range Hood out there, then why would we be in business? We are constantly working to improve the quality of our products, innovating on our manufacturing, customization, and our delivery to make sure the range hood is going to arrive the best way it can, ready to use, and without any headache for you.
The Best Customer Service.
It is impossible not to make mistakes, and with you in mind, we train our customer service team to repair those mistakes as soon as possible to make you satisfied with our product and our service!
We have created all of our business model around making our customers happy and delivering more than just the product. Your whole experience, from the moment you purchase your range hood to the installation, support, and any problems you might have are designed to be easy and fast so you won't need to spend more time than necessary.