Beautiful range hood, replaced a dinosaur, new hood is so powerful and I so appreciate the stainless vents so easy to remove and wash. Thank you Proline.
Well let me see, it hasn’t been installed as of yet. The ordering process was smooth and straightforward. The shipping was fast. But the packaging was kinda beat up, and the bottom of the box was open. But after inspection it appears to be ok. And I think everything that’s supposed to be included was still there. So time will tell. I’m hoping for the best.
Like to thank Fabiola of Proline Range Hoods for her help to obtain a new circuit board and a new touch panel for our 10 year old PLJW 129.36 range hood. It is really helpful when you send pictures and the supplier actually knows how to distinguish between many similar but non-identical replacement parts. I finally had a chance to install them myself and everything worked perfectly the first time, which is always a good sign. Hopefully these parts will last 10 or more years going forward.
I received great assistance from Fabriola getting the right parts ordered and sent. The parts arrived and are waiting on me to install them... Thank you
Exactly what I needed. A little tricky to line up before you can twist in place but after a few tries, it was all set.
Works great! Wonderful product!
dimensions were true, depth options was key i needed 18 inch thankyou
Fabiola, at Proline, was so helpful and responsive. She went the extra mile to help me resolve my hood issue, which was caused by a neighborhood voltage spike. I’d highly recommend Proline.
Cheers,
Jerry😃
The best customer service team. Super helpful, friendly and speedy response.
It’s not installed yet, still building out cabinets and hood cover but opened box and tested..all in good working order.
The initial delivery had a noticeablel dent on the lower left side looking at it from the front. I explained with photos how it arrived. Proline initiated a free pick up order, and replaced it with another gas range - at no additional cost to me. Replacement looks perfect. Hopefully in about 3 weeks our remodel contractor will have it hooked and fired up. Looking forward to it - since my wife is a heavy duty cooking ace.
Great! I just wish it had more power. Maybe 2000cfm
I like my range hood. It is working well. Thanks to Fabiola for help on the lights.
The hood looks great and works well.
I had to wait 5 months, but the replacement filters finally became available. ProLine was courteous and professional.
We had a small problem with our hood, and they were quick and helpful in solving the problem and sending a new part immediately. Great customer service
They were very understanding and helpful. The part fits great!
Thank you!
Great product and customer service!!
I really like my Proline vented hood. We have a covered screened in patio with outside kitchen. Our grill is 42” wide so we went with the 48” wide outdoor island vented hood. It handles all the smoke no matter what I am grilling.
Knowledge of parts and very nice customer service. Parts worked with no problem.
Well... I ordered replacement light bulbs for my ProLine range hood and they, ah... work just fine!
Fantastic customer service! Thank you Fabiola and ProLine.
Customer service was outstanding — truly top-notch from start to finish. Fabiola was an absolute pleasure to work with. The status updates were excellent and kept me in the loop throughout. Best of all, the replacement controller installed flawlessly and worked perfectly right out of the box. Couldn't be happier!
The needed parts were delivered promptly. Range hood operating as new.
Great customer service and received the package quickly.