Product is outstanding and so is customer service, I would recommend this product and company to others.
I recently had issues with my hood vent. I had purchased my hood vent 9 years ago. They didn’t even hesitate or debate the issue and made it so easy to get replacement equipment. They worked with me through the entire process. They were all very responsive to my calls, my questions and just the process overall. I can’t say enough about the incredible customer service! It was amazing working with them! Thank you Proline for your outstanding service! They truly back their products!
Just installed my outdoor kitchen, and this is my centerpiece. Looking forward to using this.
The piece came as described and everything worked just as it should. Recommend this company.
Perfect for recirculating oversized hood!
When I reached out the team was responsive and very helpful. Install new parts and everything worked perfectly!
Perfect, looks great, instructions adequate.
We purchased our first Proline range hood several years ago and recently had to replace it due to a roofing mishap. We couldn't be more happy with the newer version. The first thing we noticed was the dramatically brighter and warmer lights (originals were dim and purple-ish). We also noticed the fan has much better power and will nullify the most obnoxious cooking smells in nothing flat. Thanks Proline!
Excellent customer service, friendly and helpfull.
The guy who helped me was very knowledgeable and extremely helpful.
Excellent service and very helpful and quick with an exchange due to measurement mistake on my side. Thanks again for the quick and uncomplicated process.
2nd proline hood - awesome products, work exceptionally well
Easy installation works great.
Great service part was easy to replace
Shipment time, delivery and product packaging and product condition were as advertised. My contractor was impressed with how the hood was shipped and the ease of installation with the mounting bracket.
Want thank Tori Flinder for her help in finding the parts and guiding me to fix my range hood
I couldn’t have done it without her help Thanks again
Good product
Easy install
We are very happy with our Proline range hood! Fast shipping and came well packaged. The install wasn’t bad but I do wish it would be more clear on the additional items you might need for a full install, metal tubing, different types of wall anchors etc. The unit works really well, and built well also. We noticed a tiny scratch on the hood on the rear side reached out to Proline, they definitely took care of us. 5 stars overall and will be buying more products from them in the future.
Eli ( not sure of spelling) was very helpfully. He was able to say what the problem was and part I needed.