You have two options to request a return.
All of our hoods come with a 3-year limited warranty. The first year we cover both parts and labor, while the second and third year we cover replacement parts only.
Proline Range Hoods warrants the electrical and other components against malfunction or defects in materials or workmanship for a period of three (3) years from its purchase date. Replaceable service items are not included in this warranty, but are warranted to be free from defects in materials or workmanship at the time of delivery to the original purchaser.
To file a labor warranty claim, send an official quote to customer service at email@example.com. Once the quote has been approved, you can get the warranty work done on your hood. Once the work is done and the invoice is paid, send the paid in full invoice to our team. Once we receive it, we will reimburse you.
This warranty extends to the original consumer purchaser and the original consumer purchaser only at the original site of installation.
In the event of any malfunction or defect covered under the terms of this warranty, immediately contact the company. Written notice of any malfunction or defect must be given within 10 days of the time of the discovery of the malfunction and must be accompanied by the original consumer purchase receipt which shows the date of purchase. There will be no charge for parts necessary to repair the item. The parts will be shipped to the original purchaser only and the purchaser shall be responsible for their installation.
This warranty does not apply if the product has been subjected to negligence, alteration, misuse or abuse. The warranty does not cover improper installation by the purchaser who either installs or arranges the installation of the product. We strongly advise against mounting our range hoods above green eggs or friers. In case of damage, Proline is not liable for any costs.
Proline Range Hoods shall not be responsible for loss of use or other incidental consequential costs, expenses or damages which may occur. Under no circumstances shall Proline or any of its representatives be held liable for injury to any person or damage to any property, however arising.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. For warranty service, contact Proline immediately at the company’s address and/or phone on the original sales receipt.
By submitting a still photograph(s), audio or audiovisual recording(s)r to DZV Distributing via txt, email or any other means or yet to be discovered, I hereby irrevocably grant to the DZV Distributing LLC and associated companies absolute and unconditional permission to use and assign all rights, title and interest, including copyrights to such still photographs, videotaped, filmed, digitized, or otherwise recorded interview(s), photograph(s), broadcast(s), telecast(s), audio or audiovisual recording(s), or record on any other medium whether now know or hereafter discovered.
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