100% Satisfaction Guarantee
What is the Proline Customer Satisfaction Guarantee?
Our Satisfaction guaranteed include a series of policies and processes that we put in place to make sure that we can provide the best products, at the best price, and the best customer experience!
Product Price and Quality
The model above shows why our price is better than other competitors without losing any quality (actually improving quality since for other companies, any feedback is lost in their chain of suppliers, while we are the ones that manufacturer our own product being able to act on product feedback as soon as we receive it).
Our customer support is trained to provide the best service, being a small company we have an advantage of being able to keep our customers happy with an adaptable policy that exceeds many expectations.
Our 14 days no questions asked return policy is also one of the strongest points of our customer experience, after that that are still many other manufacturing warranties that we provide. If you want to learn more about our return policy CLICK HERE. And if you want to learn more about our warranty policy CLICK HERE.
SAME EXPERIENCE ON ALL PLATFORMS
We are featured and sell in many other websites including Amazon, Wayfair, houzz, Walmart, and many others. To assure the best experience we try to convey people that purchase on these platforms to contact us directly and ask us any questions or requests straight to us, since it is very likely that our policy is better than what you will find in any other marketplace.